What Are People Saying? / Testimonials
"My four years working with Debbie Matters was excellent: always professional, always prepared and engaged with our firm and participants. Debbie was able to translate our leadership soft-skills content expertly using her strong facilitation experience, unique stories and empathy. Debbie is an amazing listener and constantly strives to improve. She was also one of the first Facilitators in our Leadership Faculty to firmly grasp virtual instructor-led training. I am so happy to recommend her."
Jalyn Anderson, National VP, Talent and Leadership Development, LHH Knightsbridge
In response to ‘What did you find most useful?’
Emily Guthro, Professional Development Consultant: Mohawk College
As President of Canada’s Largest Executive Networking Group, I’m pleased to offer the following recommendation for Debbie Matters, “Debbie’s engaging style accompanied with her ability to customize information to meet the needs of the group is a pleasure to watch. She really does focus on getting results and respect.”
Jim Geraghty, President/CEO of HAPPEN
I enjoyed Debbie’s informative and thought-provoking presentation. I was impressed with her warm and friendly disposition both one-on-one and when engaging the entire group. I love the simplicity of her approach of ‘thinking like a salesperson’ when identifying and understanding client needs. It is something that I can start to apply immediately.
Brian Sakamoto, Senior Project Management Consultant
Debbie Matters is a wise and thought-provoking communications specialist who writes from experience. If I Ran This Place… is an easy-to-read, practical book providing inspirational tips on how to achieve win-win partnerships in the workplace. I recommend this book to leaders wanting to enhance their communication skills and professional effectiveness.
Norma Beauchamp, Partner, Medius International & former Senior Vice-President, Bayer Healthcare, Pharmaceuticals
About the Book
“If I Ran This Place… is a must read for managers, directors and senior level executives regardless of the sector or industry in which they work. Communications expert Debbie Matters skillfully takes us through scenarios in which it is impossible to not recognize ourselves in the missteps of misinterpretation and miscommunication. She artfully deconstructs these scenarios into relevant and easy to understand theory and bridges this to comprehensive practices that can be applied in one-on-one interactions or complex change management across large organizations. The result is a thorough and stepwise approach of how to build effective communication styles for self improvement and how to foster this in others. Of the many books in this genre that I’ve read, If I Ran This Place… is the jackpot!”
Bernard Lawless MD, MHSc, CHE, FRCSC
Provincial Lead, Critical Care and Trauma, Ministry of Health and Long-Term Care
Assistant Professor, Department of Surgery, University of Toronto
“For seasoned leaders, this book is refueling, igniting the need to refresh and reflect on how we communicate - a superb and concise resource.”
Director, Health System Strategies and Chief Marketing Officer, Medtronic of Canada
“Debbie Matters has written a very practical guide for managers, filled with thoughtful approaches for managing real people, getting things done and solving issues respectfully. I highly recommend this book.”
Shelle Rose Charvet
Author, Words That Change Minds and The Customer is Bothering Me